CASE: I sincerely appreciate your filling in for me last week when I was too ill to attend the planning committee meeting for the spring exhibition. Without your participation, much of my preparatory work would have been lost. Knowing that competent and generous individuals like you are part of our team, Mark, is a great comfort. Moreover, counting you as a friend is my very good fortune. I’m grateful to you.
FORMAT:
See attached pdf book pg # 172 (6-5a) Saying thank You When someone has done you a favor or when an action merits praise, you need to extend thanks or show appreciation. Letters of appreciation may be written to customers for their orders, to hosts for their hospitality, to individuals for kindnesses performed, to employees for a job well done, and especially to customers who complain. After all, whether in social media posts, by e-mail, or on paper, complaints are actually providing you with free consulting reports from the field. Complainers who feel that their complaints were heard often become the greatest promoters of an organization.8 Because the receiver will be pleased to hear from you, you can open directly. The letter in Figure 6.8 thanks a speaker who addressed a group of marketing professionals. Although such thank-you notes can be short, this one is a little longer because the writer wants to lend importance to the receiver’s efforts. Notice that every sentence relates to the receiver and offers enthusiastic praise. By using the receiver’s name along with contractions and positive words, the writer makes the letter sound warm and conversational. Written notes that show appreciation and express thanks are significant to their receivers. In expressing thanks, you generally write a short note on special notepaper or heavy card stock. The following messages provide models for expressing thanks for a gift, for a favor, for hospitality, and for employee contributions.
ALSO PLEASE ADD TRANSITIONAL LANGUAGE ( Firstly, secondly and Lastly ) 3 to 4 paragraph and each paragraph has max 5 to 7 sentences.
see attached book pg # 172 of book and PDF # 192 for format or reference.
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