A company’s management is determining how many employees to hire for the customerservice department over

A company’s management is determining how many employees to hire for the customer

service department over

the next year.

Which part of the management process is this?

– Operational planning

– Process improvement

– Strategic planning

– Decision making


In which step of the capital budgeting process should a firm determine where it intends to

position itself in the future?

– Post-implementation audit

– Project implementation

– Accept or reject decision

– Strategic planning


A company is required to budget for a large piece of machinery

Where should this be itemized?

– Budgeted income statement

– Factory overhead cost budget

– Direct materials purchase budget

– Capital expenditures budget


What should be considered first in determining a capital budget?

– Units to be manufactured

– Labor cost

– Quantity sales

– Decision-making flexibility


Which part of the capital budgeting process involves examination of the impact of the

project on relationships with labor unions?

– Strategic planning

– Corporate goals

– Preliminary screening

– Project evaluation

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