The paper needs to define business process, describe the BPM discipline, discuss what is ‘the supply chain’ in business and compare contrast to Michael Porter business ‘value chain’.
Explain how applying information technology can support and drive innovation in these core business processes (look for examples – Search internet, business journals, BPM journals . Finally select a company you are interested in learning about and chose one of their Core Supply Chain end to end process you will be documenting and analyzing during the term. (I would like to select a cruise line industry – could be Royal Caribbean, NCL, Carnival, Etc.)
Recommended outline:
I. Introduction – Open paper with what are processes, what is BPM and then introduce the concept of companies supply chains (what is the supply chain)
II. Supply Chain and Value Chain Compare and Contrast – discuss a company’s supply chain and value chain (Michael Porter – Corporate Strategy) – why are processes critical to ensure organization effective and efficient performance – bring up competitive advantage (Michael Porter) opportunities.
III. Information Technology – Bring up what has dramatically change in the past 20 years – ERP, Information Systems, CRMs, Mobile Apps, Process Re-engineering – all due to the emergence of broad and inexpensive, and productivity driven enabling information technology into processes.
IV Introduce the Company you will be looking into and select the ‘Core’ Supply Chain processes you will be studying during the term. (I would like to select a cruise line industry – could be Royal Caribbean, NCL, Carnival, Etc.). Will it be Supplier Relationship? New Product Development? Order Fulfillment? or Customer Relationship? See Table 1.4 in Chapter 1 (see below). Do not say you will study the supply chain. This is too broad of an undertaking.
V. Conclude – summarize what you have discussed.
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