Classifying Costs, management homework help

Problems:

1. Classify the following quality costs:

  • Costs Amount
    Product Recall Cost
    Rework Rejected Outgoing Lot
    Freight for Rejected Goods from Customer
    TQM Training Class for Operators
    Quality Engineer’s salary
    In-process Inspection
    Down-time Due to Rejected Parts
    Quality Audit of Supplier
    $10,500
    2,500
    450
    3,000
    12,000
    5,600
    4,500
    1,500

Report the total quality costs by category.

2. If sales for the period are $1,400,000, Calculate the quality costs in Problem 1 as a percentage of sales. What conclusions can be drawn? What are the advantages and disadvantages of reporting quality costs as a percentage of sales?

3. If total costs of production are 1,000,000, calculate the quality costs in Problem 1 as a percentage of total costs. What conclusions can be drawn? What are the advantages and disadvantages of reporting quality costs as a percentage of total costs?

Above questions are from “Essentials of Quality” Chapter 12 Quality Costs written by Victor E. Sower, ISBN 9780470509593

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