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DDHA 8900: Process Analysis Tools


How might health care administration leaders use process analysis tools to promote positive outcomes in health services organizations? As a current or future health care administration leader, your ability to apply process analysis tools within the right context will be useful for ensuring effective operations in your health services organization.

For this Assignment, review the resources for this week that are specific to supply, demand, equilibrium, break-even analysis, and quality improvement initiatives. Be sure to review the Pay for Performance and CMS Quality Initiative in your course text.

The Assignment: (4–5 pages)

  • Using Microsoft Excel and Microsoft Word, complete problems 1 through 9 on pages 156–158 in the Ross textbook. Show all work. Submit both your Excel and Word files for grading.

To find the excel tables and information for the assignment go to the textbook website:

  • www.josseybass.com/go/ross
  • Once there, scroll down below where you can purchase the book and look for the For Students section.
  • Click on Companion Sites
  • Under the Student Resources, click on Visit Companion Site
  • In the pull down menu options, select Browse by Chapter
  • Select Chapter 4
  • Click on Excel Files for End-of-Chapter Problems
  • A list of several files for various chapters should open — select the chapter required.

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