Objective of Assignment
This assignment will use the readings and discussions as a base for an individual assignment where students will play the role of an HR professional and will develop an HR plan for a franchise owner. They will apply HR Planning knowledge to forecast demand and supply and then develop a clear plan to address the resulting labour shortage or surplus.
Dessler, G., Chhinzer, N., & Cole, N. D. (2014). Human resources management in Canada (12th Canadian ed.). Don Mills, Ontario: Pearson Canada Inc.
How to Downsize Successfully While Using
A successful franchise owner of a prestigious sporting
goods chain is feeling the effects of technology,
with more and more online sales and less and less
customers in the shops. Locally tl1ere are three stores,
and typically each store needs the following positions
staffed for optimum profitability and success: a store
manager, an assistant manager, five department
managers, and 20 customer service representatives,
averaging $1 200 000 in annual revenue. However,
there has been a trend of 20 percent sales decline in
stores, with an increase of 30 percent sales online (last
year the online revenue stream was $300 000). The
franchise owner was able to handle all of the online
sales with a team 0£ five full-time remote workers
(working from hon1e) last year.
The owner wants each store to maintain their
productivity, which he measures as the revenue per
employee. He also thinks that there is potential to
grow the online business.
Please help the owner by answering the follov.ring
1 Using your HR planning expertise, forecast the
demand of la hour in the stores and the online
environment over the next three years.
2 Assuming an annual 15 percent turnover level of
in-store workers and a 30 percent turnover level
of online-focused employees, determine HR supply
estimates over the next three years.
3 Do you forecast a labour shortage or surplus?
Develop a clear plan to help address the forecast
labour shortage or surplus.
NOTE: your plan will need to include three strategies that focus on at least two of the following areas of HR: Training, Career Development, Total Rewards, and Turnover Management.
The HR Plan: Part 1 and 2 will be marked in its entirety out of 100. The following rubric indicates the criteria students are to adhere to, and their relative weights to the assignment overall.
A peer evaluation process will also be used, and all students will be required to complete the Peer Evaluation form and submit with the final paper.
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