PUB 660 Grand Canyon University The Most Important Communication Skills Response

WRITE A response EITHER AGREEING/ DISAGREEING FOR FUTHER ELABORATING ON THE SUBJECT POSTED BY CLASSMATE.

PLEASE:

– minimum of 150 words or more

– strong academic writing / APA style 7TH ED

– scholarly ( peer review) articles, no older than 5 years (please use in-text citing and HYPERLINK to article to must be in the Reference section.

– please be original writing and must answer all parts of question for full credit.


PLEASE, SEE BELOW CLASSMATE WEEKLY DISCUSSION QUESTION ANSWER AND WRITE A response EITHER AGREEING/ DISAGREEING FOR FUTHER ELABORATING ON THE SUBJECT POSTED BY CLASSMATE.

communication skills allow you to give and receive information. Communication skills are abilities that allow giving and receiving different kinds of information. While these skills may be a regular part of your day-to-day work life, communicating in a clear, effective, and efficient way is an extremely special and useful skill. Communication skills involve listening, speaking, observing, and empathizing. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations, and digital communications, like email and social media (Rowitz, 2014).

The three most important of the 20 listed communication skills, I believe are active listening, computer communication skills, and social marketing (Rowitz, 2014).

Active listening

Active listening means paying close attention to who you are communicating with by engaging with the individual, asking brief open-ended questions, and rephrasing what was said to confirm that it was understood correctly. Practicing active listening help build respect and increase understanding. When actively listening, focus on the speaker, paying attention to facial expressions, body language, and tone and avoid distractions like cell phones, laptops, or other projects, and preparing questions, comments, or ideas to thoughtfully respond. Instead of preparing what you will say, focus on what the other person is saying and how they are saying it. If you need to clarify something, ask follow-up questions, or rephrase what was said to confirm that it was understood correctly. For example, to build trust and establish rapport: “Tell me what I can do to help.”

COMPUTER COMMUNICATION SKILLS

The advent of the personal computer, cell phones, and tablets have increased communication. The integration of computer technology and communications technology that is, personal computers, fax machines, cellular phones, and pagers has allowed organizations to become even more interconnected. For example, people with common interests communicate with each other through blogging, and other social networking sites like Facebook, Twitter, and LinkedIn. The field of public health and the way public health leaders go about doing their jobs have been impacted that it has become necessary to change inter-organizational and intra-organizational structures.

SOCIAL MARKETING

Social marketing is the use of marketing to design and implement programs to promote socially beneficial behavior change, which has grown in popularity and usage within the public health community. The purpose of public health-oriented social marketing is to increase the general acceptance of certain health practices so as to induce the public and policymakers to support health promotion and disease prevention concepts and programs. Social marketing was used effectively during the crisis months in 2020 of the COVID-19. The public got daily guidelines to wear masks, wash hands or use hand sanitizer, and social distancing of 6 feet in order to avoid getting infected and spreading the virus in crowded areas.

Reference

Rowitz, L, (2014). Public Health Leadership: Putting Principles Into Practice. http://www.gcumedia.com/digital-resources/jones-and-bartlett/2014/public-health-leadership_putting-principles-into-practice_3e.php

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