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Supply Chain and Operations Management

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Q1: Refer to Hayes and Wheelwright’s four stages of alignment on page 33/34 in the textbook. Do firms actually have to develop and then exploit core competencies in the operations and supply chain areas in order to be successful? That is, do all firms need to reach Stage 4? Use examples either from personal experience or from the news to help explain your response.

Q2: Saul Goodman represents several clients and bills by the hour at a reasonable $500 per hour. He forgot to record the time it took to complete each activity, but he knows his eight-hour day was spent representing 10 clients involved in one high profile case. He also remembers that Walt told him once that his learning curve percentage was 82%. How many hours should Saul bill his second client?

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