Choose one from these mini projects) *******ONLY TWO PARAGRAPH ANSWER*******IT Services are the vehicle used to provide IT enabled innovation. It is necessary to get some context on this so:Do research on line, look up and read papers on IT Service Management at site like for example:IT Services Management PortalAfter your researchDefine and explain the terms ITIL and ITSM.what do you understand by the difference between traditional IT “functions” and modern ITSM equivalents.Discuss and explain the General Methodology of ITSM.Look at the website on Business Process Trends:BPTrends Spotlight – PDF Document (197.7 KB)Explain and discuss what do you understand by “the handoff between process analysis and design, and IT development and implementation”.Read the paper in the Wall Street Journal by Schectman, J. August 7th 2012. “How Lenovo pulled the plug on IBM’s legacy”How Lenovo Pulled the PlugWhat were the issues in this case?What can you say about the initial alignment of Lenovo’s enterprise IT architecture and its IT infrastructure, were they well integrated initially if not what did Lenovo do to fix those problems?What benefits has Lenovo derived as a result of changes it implemented?What are the key takeaways from this case?Read the article “Now Trending: Big Data at Walmart.com”:Now Trending: Big Data at WalmartThe tightly integrated Big Data IT infrastructure supporting finance here is a very good example of an fully integrated and aligned IT supporting the business intelligence decision. What benefits are being derived in this case from social media and Big Data?
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