Performance Managment

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Format: Individual (each student has to submit their own project)

Submission: Blackboard

Assume the role of a consultant who has been brought in to advise a company on their policies and procedures related to performance management. Briefly outline the key components of the system and then analyze in depth one good and one bad performance management and reward system issue of your choice and prepare a report.

In 1250 words analyze TWO (the strongest and the weakest) performance management aspects of an organization of your choosing. This should be an organization that you are familiar with (you or someone you know works there: friend or a family member – obviously places like Google or NASA would not qualify, unless you really have a family member who works at NASA) enough to know how they address two of the issues covered in any of the topics that we covered. Your task is to describe in detail the two procedures that the company uses and/or the policies they have in place and then, drawing on the content of the course and your own research, explain what is the purpose of the practice and what is the outcome you expect. That is, explain the two approaches and predict their outcomes justify your answers with arguments based on what was discussed in class AND on results of your own research on the topic. Your analysis MUST include information that was discussed in class and one other source for each point you make.

1.Introduce the area the business is in (e.g., hospitality is an area focusing on …)

2.Describe briefly the company (it is not necessary to identify the company by name, e.g., premier hotel chain operating on 3 continents with annual revenue of… employing ….) and outline briefly their performance management approach.

  1. Describe in detail one weakness in their PM procedures/policies (e.g., reward system)
  2. Critique the procedure/policy discussed above (e.g., the reward system is poor because … information from class and information from your own research). Your critique must cite sources other than your textbook. (e.g., According to Chang & Hahn, 2006, reward system should …).
  3. Describe in detail one strength in their procedures/policies (e.g., appraisal system)
  4. Critique the procedure/policy discussed above (e.g., the appraisal system is good because … information from class and information from your own research). Your critique must cite sources other than your textbook. (e.g., According to Thurston & McNall, 2010, appraisal system should …).

The purpose of the project is twofold. You are supposed to show that you can use what you have learned in class in real life settings and you are supposed to show that you can do additional research on the topics that were discussed in class.

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