Unit 5 IP

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raining ManualIn this assignment, you will complete development of the training manual that you began in Week 4.  Training manuals are utilized for training new employees including certified medical administrative assistants (CMAAs) who join the clinic. Refer to the IP assignment in Week 4 as you complete your training manual.In this week you will add the following sections to your Training Manual.  Review your Week 4 submission of the first part of the training manual and suggestions made by your instructor for improvement.  Make those changes and then add the following new sections to the manual: 

  • Office Procedures related to Patient Care  
    • Various community and patient resources  
    • Advance Directives  
    • Medical Record Responsibilities  
    • Office procedures and guidelines for various forms of documentation (Release of Information and use of the electronic health record)
  • Financial Procedures  
    • Financial procedures related to the policies of the organization  
    • Accounting and bookkeeping procedures and processes Financial procedures related to the organization’s cash flow  
    • Description of 2 or more reimbursement models used in the facility, e.g., fee-for-service.  
  • Billing policy and procedures 
  • Claims for reimbursement – submission processes and procedures  
  • Review records for medical necessity  
  • Clean claims submission and use of the Clearinghouse

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